Tag: Refund for Internet

Senate bill mandates refund for telco, internet service interruptions

May 3, 2023

(PHILSTAR) MANILA, Philippines — A senator has filed a bill requiring telecommunication companies and internet service providers to refund their subscribers for service interruptions. Sen. Jinggoy Estrada filed Senate Bill 2074 that seeks to require public telecommunication entities and internet service providers to create a mechanism that will enable them to automatically refund or adjust the…
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PHOTO RELEASE: Jinggoy seeks law on automatic refund to customers affected by telco, ISP service interruptions

May 3, 2023

Senator Jinggoy Ejercito Estrada wants telecommunication companies and internet service providers (ISPs) to refund their subscribers who experienced service interruptions for an aggregate period of 24 hours or more within a month. Estrada filed Senate Bill No. 2074, the proposed Refund for Internet and Telecommunications Service Outages and Disruptions Act, last April 17. It seeks…
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